Before proceeding with your homeowner loan application, please take a moment to review our Initial Disclosure Document (IDD). This document explains:
Who MultaLoan.co.uk is and how we are regulated by the Financial Conduct Authority.
The scope of our services and the range of lenders we work with for homeowner loans.
How we are paid, including any fees you may be charged.
Our complaints procedure.
Understanding this information is crucial for you to make an informed decision about our services. Please read the IDD below. Once you have read and understood the information, click 'Continue Application' to proceed.
Initial Disclosure Document
Multa Loan trading style of Twibli Limited
Address: 1st Floor, 8a Dunraven Place, Bridgend, Wales CF31 1JD
Phone: 01656 458 408
Email: customers@multaloan.co.uk
About our Second Charge Mortgage Service
This document provides you with key information regarding the services provided by Twibli
Limited, trading as Multa Loan, in relation to credit brokering and second charge mortgages.
It outlines how we operate, the nature of our services, and how you can get in touch with us
should you have any questions or complaints. Please read this document carefully before
proceeding. Twibli Limited is a credit broker and mortgage advisor and broker. We are not a
direct lender.
The Financial Conduct Authority (FCA)
The FCA is the independent watchdog that regulates financial services. Second Charge
Mortgages and Credit Broking are regulated by the FCA. You need to read this important
document as it explains the service you are being offered and how you will pay for it.
Who We Are
Twibli Limited, trading as Multa Loan, is an authorised and registered credit and mortgage
broker offering unsecured loans, second mortgage and introducer specialist first mortgage
services. Our company is committed to providing transparent and professional services to
help you access the right solutions tailored to your needs.
Our Services
We specialise in unsecured loans and specialist mortgages, offering a wide range of
products from our panel of lenders and brokers. Our goal is to find the most suitable
product for your circumstances. We are not tied to any particular lender or broker and
provide recommendations based on your financial situation and needs.
We will make a recommendation for you after we have assessed your needs.
Important
Where you are borrowing more money on a property already secured by a mortgage it may
be more appropriate for you to:
Seek a further advance from your existing lender (where applicable)
Consider a new second charge mortgage
Consider some form of unsecured lending
Our Fees Second Mortgages:
7.5% of the loan amount, capped at £3,450. A minimum fee of £995 will apply for loans up
to approximately £18,000, is paid by you on legal completion of your loan/mortgage. We
will also be paid a commission from the lender.
You will receive a key facts illustration from your lender when considering a particular
mortgage/loan, which will tell you about any fees relating to it, you will be given the option
to pay the fees upfront or add them to the loan.
Complaints
We aim to provide the highest level of service, but if you are not satisfied with the service
you receive, please contact us as soon as possible.
We will acknowledge your complaint within five business days and aim to resolve it within
eight weeks. If you are not satisfied with our final response, you may refer your complaint
to the Financial Ombudsman Service. Visit financial-ombudsman.org.uk/
Regulatory Information
Twibli Limited, trading as Multa Loan, is authorised and regulated by the Financial Conduct
Authority (FCA). Our FCA registration number is 826691 You can check our registration and
authorisation on the FCA website at www.fca.org.uk.
Financial Services Compensation Scheme
We are covered by the FSCS. You may be entitled to compensation from the scheme if we
cannot meet our obligations. This depends on the type of business and the circumstances of
the claim. As the compensation limits can change periodically, further information about
the current limits applicable to the different product types is available from the FSCS at:
http://www.fscs.org.uk/what-we-cover/products
Important: The FSCS does not cover unregulated products, including Business Buy to Let
mortgages. If you are receiving advice on an unregulated product, you will not have
access to this scheme.
IMPORTANT ADVISORY: YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP
REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED ON IT. THINK CAREFULLY
BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME.
Free advice can be found at www.moneyhelper.org.uk/en
Call monitoring and charges information
Calls made from a UK landline are charged at a local rate, mobile costs may vary, please
check with your mobile provider. Calls may be recorded for monitoring, training and
compliance purposes.
